Careers

Purpose: The General Sales Manager ensures that the dealership meets its new and used-car and truck unit sales quota and its gross objectives on a daily, monthly, and yearly basis. S/he will ensure that the retail and fleet units sold produce sufficient gross to aid the dealership in reaching its profit objective on a monthly and yearly basis. She/he will accomplish these objectives through planning, organizing, and coordinating and measuring the activities of the New and Used sales Departments, as well as through inventory control.

Essential Duties: Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits. Strive to meet these goals. Ensure that all customers are "completely satisfied" and monitor and maintain excellent CSI scores. Prepare and administer an annual operating budget for the Sales Department.

Qualifications: 10 years of automotive sales experience. 5 years in a dealership management position.

Purpose: Each New Car Sales Manager is responsible for planning, organizing and controlling the activities of their particular New Car Sales Department and for training, motivating and measuring the performance of the employees it the department.

Essential Duties: Forecast goals and objectives for the department, establish means of achieving such goals, and strive to meet them. Motivate the sales force, keeping an upbeat, positive attitude in the department.

Qualifications: A Minimum of Five Years sales management experience. Supervisory experience required. Self-motivated; able to effectively prioritize tasks and organize schedules.

Purpose: The Used Car Sales Manager is responsible for maintaining a well­ balanced used-vehicle Inventory and selling each unit at a maximum gross with minimum expense. S/he will be responsible for appraising, reconditioning, displaying and merchandising the vehicles. S/he will set objectives for the department and accomplish them through planning, organizing, controlling and measuring the performance of the used-vehicle salespeople.

Essential Duties: Forecast goals and objectives for the department and strive to meet them. Maintain inventory (buying at auctions and selling off aged units) Hire, motivate, counsel and monitor the performance of all used-vehicle sales employees. Appraise all trade-ins (New and Used Car Department)

Qualifications: One Year of used-vehicle sales experience. Broad knowledge of all types of vehicles. Supervisory experience preferred.

Purpose: The Finance and Insurance manager is responsible for producing additional revenue for the dealership through the selling of finance and insurance programs and extended service contracts to new or used car and truck customers.

Essential Duties: Sell financing and credit life, accident and health insurance, gap and etching to customers. Sell extended service contracts and all other after market items. Work closely with sales staff and sales management to secure a reasonable profit from each sale, both front and back gross.

Qualifications: Degree or commensurate experience in finance. Knowledge of dealership finance and insurance procedures. Computer knowledge preferred. Excellent communications, interpersonal and selling skills.

Purpose: The Service Manager is responsible for maintaining an excellent service facility for customers while increasing profitability and gross service sales.

Essential Duties: The Service Manager must be able to control costs, build a loyal clientele, manage employees and technicians, set and achieve sales and profit goals, and maintain service records.

Qualifications: Two years of experience in an automobile repair facility (preferably in management), ASE certification, experience supervising employees, excellent oral and written communication skills and ability to generate departmental sales and profit.

Purpose: The cashier accepts payment from customers and closes service tickets at the cashier's window.

Essential Duties: The cashier must be courteous, friendly and be able to represent the dealership in a professional manner. In addition, the cashier must be able to handle customer concerns. Finally, the cashier must be able to count and balance receipts on a daily basis.

Qualifications: Two years' experience in a general office setting with some accounting knowledge preferred. The cashier must have excellent computer skills, good oral and written communication skills and a professional appearance.

Purpose: The Service Advisor is the first contact with the customer in the service area and is responsible for addressing customer care issues and for selling additional work to customers. The Service Advisor is also responsible for maintaining customer satisfaction scores.

Essential Duties: The Service Advisor will greet all customers in the service aisle in a professional and courteous manner. Each customer's concern will be acknowledged and documented so that repairs can be completed in a timely and accurate manner. Additionally, the Service Advisor will use the dealership tools in a manner that increases sales and customer satisfaction.

Qualifications: Previous experience in sales in or in an automobile repair facility, ASE certification is preferred, general mechanical skills, excellent oral and written communications skills, computer skills and a professional demeanor and appearance.

Purpose: The Dispatcher is responsible for maintaining a proper & efficient work flow to each technician in the shop and insuring that all items on a repair order have been completed before returning the vehicle to the customer.

Essential Duties: Receive all repair orders from the service advisor and dispatch them to the technicians, check the technicians work progress and monitor shop capacity.

Qualifications: Two years of experience in a dealership repair facility, knowledge of vehicle maintenance and mechanical systems, ASE certification, excellent oral and written communication skills and professional appearance and demeanor.

Purpose: The parts manager is responsible for running an efficient and profitable parts department with the proper utilization of space, merchandise, advertising and personnel.

Essential Duties: To develop parts sales and gross profit, control costs and inventory levels, and maintain price structures.

Qualifications: Two years of experience in management in an automobile dealer parts department, experience supervising employees, excellent oral and written communication skills and ability to generate departmental sales and profit.

Purpose: To report to the Parts Manager and fill in as necessary when the manager is absent.

Essential Duties: Performs a perpetual inventory, directs deliveries, maintains lost sales logs, assists customers, assists the technicians and other employees and assists with special order parts ordering.

Qualifications: Experience in management in an automobile dealer parts department, experience supervising employees, excellent oral and written communication skills and ability to generate departmental sales and profit.

Purpose: To sell parts and accessories at the Parts Department retail and back counter.

Essential Duties: Provides service to customers and technicians, maintains a cash drawer, fills parts orders and requests, and communicates with customers regarding any special order parts.

Qualifications: Experience in an automobile dealer parts department, experience working with other employees, excellent oral and written communication skills and ability to generate departmental sales and profit.

Purpose: To develop collision department business through relationships with customers, insurance companies and other sources. The Body Shop manager directs the activities of the other Body Shop employees in performing repairs, managing repair orders, and maintaining quality levels in accordance with stated specifications.

Essential Duties: Forecast goals and objectives for the department, meet sales and gross profit projections, maintain customer satisfaction, monitor work and employees on a daily basis to insure a steady flow into the shop, and approve and any adjustments to estimates.

Qualifications: Two years of management experience in a Collision department or equivalent, working knowledge of up to date body repair methods, supervisory experience, excellent oral and written communication skills, and professional demeanor and appearance.

Purpose: To assist the Body Shop Manager, write repair estimates, and complete billing to customers.

Essential Duties: Maintain body shop office activities, write repair estimates, communicate with insurance companies and adjusters, and maintain customer satisfaction.

Qualifications: High School diploma or equivalent, general knowledge of vehicle mechanical operations, general knowledge of body repair methods, excellent oral and written communication skills, and professional demeanor and appearance.

Purpose: To write Body Shop repair tickets, assist with billing, and general office responsibilities.

Essential Duties: Responsible for aiding the Body Shop Manager and Assistant Manager with the daily activities of the collision department, maintain customer satisfaction, communicate with the shop technicians, and work with insurance companies and adjusters.

Qualifications: High School diploma or equivalent, general knowledge of vehicle mechanical operations, general knowledge of body repair methods, excellent oral and written communication skills, and professional demeanor and appearance

Purpose: To maintain the Body Shop equipment, assist the technicians with repairs, dispatch work to the technicians, and insure quality control of the completed repairs.

Essential Duties: Responsible for assisting the Body Shop Manager in the daily activities of the shop, quality control of the finished jobs, maintain customer satisfaction, review and approve adjustments to shop tickets, and assist with repairs as necessary.

Qualifications: High School diploma or equivalent, general knowledge of vehicle mechanical operations, general knowledge of body repair methods, excellent oral and written communication skills, and professional demeanor and appearance.

Purpose: To repair minor damage to vehicles as assigned by the Body Shop Manager.

Essential Duties: Perform body fender repairs according to the estimates, welding, soldering, body alignment, and oxidizing operations, and light painting when necessary.

Qualifications: High School diploma or equivalent, general knowledge of vehicle mechanical operations, general knowledge of body repair methods, ASE Certification preferred, 2 years automotive experience and professional demeanor and appearance.

Purpose: To run the general office and coordinate activities of clerical personnel.

Essential Duties: Hire, train, and supervise clerical staff, maintain personnel records for all employees prepare payroll and file payroll tax returns, reconcile bank statements, and administer the employee benefits program.

Qualifications: Accounting and bookkeeping knowledge required, 1 year dealership experience, working knowledge of dealership accounting practices, excellent organizational skills, self-motivation, excellent computer skills, and professional demeanor and appearance.

Purpose: To pay all vendor invoices timely

Essential Duties: Post vendor invoices, balance vendor statements, monitor payment of invoices, maintain dealership sales tax files, coordinate office supplies, file, enter changes to vehicle inventory and report to office manager.

Qualifications: Accounting and bookkeeping knowledge required. 1 year accounts payable experience, working knowledge of dealership accounting practices, excellent organizational skills, self-motivation, excellent computer skills, and professional demeanor and appearance.

Purpose: Responsible for booking and finalizing all vehicle deals and balancing selected schedules and statements.

Essential Duties: Posts all new vehicles into accounting and prepares sales commission vouchers, codes internal parts and service tickets, stock in and purchase dealer transfers, maintain vehicle inventory and code and collect manufacturer incentives and rebates.

Qualifications: Accounting and bookkeeping knowledge preferred, dealership experience preferred self-motivated, excellent organizational skills, excellent computer skills, and professional demeanor and appearance.

Purpose: To verify the work of the cashier from the previous day and handle all accounts receivables.

Essential Duties: Receipt all money and prepare daily bank deposits, record all returned checks and run through telecheck for collection, maintain petty cash, relieve switchboard when needed, and assist office manager.

Qualifications: Accounting and bookkeeping knowledge preferred, dealership experience preferred, self-motivated, excellent organizational skills, computer skills, and professional demeanor and appearance.

Purpose: Support and assist managers, General Manager and Dealer Principal.

Essential Duties: Assist with answering incoming calls, writing letters, setting and maintaining appointments, opening and distributing mail, greet and assist customers, maintain factory invoices, communicate with the manufacturers regarding messages to the dealer and general clerical duties.

Qualifications: Experience as an executive assistant, excellent communications skills, ability to work in a busy atmosphere, ability to solve problems, self-motivated, excellent organizational skills, computer skills, and professional demeanor and appearance

Purpose: To provide all documentation to financial institutions on the finance contracts and to process dealer trades.

Essential Duties: Review all contracts prior to submission to the finance company, collect down payment monies and cash proceeds for each deal, Monitor contracts in transit, process dealer trades.

Qualifications: Automotive accounting experience, dealership experience preferred, self­ motivated, excellent organizational skills, computer skills, and professional demeanor and appearance.